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Who we are
A trusted travel agency, bridging East and West.
Addis Travel is the most reliable, customer service oriented and recognized travel agency specializing in travel to East & West Africa, Europe and the Middle East.
Proud member of
Our story
Committed to our customers since 2005.
Addis Travel Services is committed to bringing the highest quality of service and reliability to our customers since 2005; the reason for our success is our commitment to our customers.
As an IATA accredited travel agency, we are able to issue your ticket immediately. That leaves you free to think about more important things to do.
The Addis Travel Services company is composed of young and dynamic officers and staff who have come from various fields of Commerce and Tourism industries. Their rich experiences and competence and strong regard to excellence and integrity are the very foundation on which the company stands.
Addis Travel will help you bridge the gap between East and West, and assist you in your most special travel plans.
Award winner
“Best Travel Agency”
Winners of Spectrum awards for service and excellence.
Accreditation
What our three memberships mean for you.
Accreditation isn’t decoration — it’s what lets us issue a real ticket in the office instead of sending you somewhere else.
Ticket issued immediately
Our IATA accreditation lets us issue tickets directly with the airlines rather than waiting on a consolidator.
Held to industry standards
Membership of the American Society of Travel Agents means we work to a published code of ethics.
Approved to settle airline tickets
Airlines Reporting Corporation accreditation is what allows a U.S. agency to sell and settle airline tickets.
Statement of values
What we commit to, every transaction.
Honesty & integrity
We commit to being honest & keeping our commitment.
Customer satisfaction
We commit to constantly looking for ways we can make our customers lives easier in every transaction we have with them.
Quality & competition
We commit to remembering we are here to make sure our customers get the best offer for the least amount of money, make their travel plans run as smoothly as possible & give them the best travel experience of their lives.
Accountability & fairness
We commit to learning from our mistakes & successes.
Testimonials
Who uses our services?
Elsa provides excellent customer service. She is very professional at work. I will recommend using Addis Travel.
Good customer service with care and hospitality.
Ready when you are
Come see us on University Avenue.
Or send your dates over and we’ll start looking straight away.
